Cheapair Sucks Customer Reviews and Feedback
CheapAir.com is an American online travel agency, established in 1989 by Jeff Klee. Based in Calabasas, California, with additional offices in Chicago and Denver, CheapAir.com is a privately owned company. According to Travel Weekly, CheapAir.com, under the parent company Amtrav, is ranked #48 on the 2013 Power List of Travel Agencies in the United States.
Nina shares her disappointing experience on sitejabber.com, "Watch out for CheapAir! Number one, they are very unfriendly on the phone esp when you try to get a refund after changing a flight literary. Number two, they lied. I was booking for Korean Airlines. Later I found out that I booked American Airline with high fees. Korean Airline tickets are much more expensive and they put fake Airline logos by adding Korean Airlines logo instead of American Airline so that they can make more money. I'll NEVER use CheapAir ever again. Beware!"
Val Gaeta says"I had purchased tickets for my daughter who was 14 at the time to travel for a wedding that was canceled due to covid. All I got is we can credit you but you have to use one by September and another by December. The event was moved to next year in June and a different state, but hey who cares about a national pandemic canceling everything, we will just let our customers waste money and give them time options a couple months later they probably won't use so we can keep their money. Will never book through here again!"
customer says"You took too long to confirm"
JPG says"No refunds for Covid you should be ashamed."
Rhonda Rogers says"Worst airline I have ever dealt with they charged me $600 for a $300 ticket I don’t understand how they could do that but they backed me into a corner and told me that I could not get my money back I had to just rebook and they would apply that money so they applied it for a whole new ticket and then took the other ticket to and said that was the price of the ticket I will not go to cheap air ever again"
Max says"I have searched uaing this site and they are comparable with most of the other sites I have used."